Refund Policy
Last updated: September 6, 2026
Punchy is currently free to use. AI practice is limited to 5 minutes in total per day, with no card required. Demonstrations and the gym timer can be used repeatedly without using your AI time. New paid-plan sales are paused. The information below is for past purchases.
1. Seller of record and payments for past purchases
Payments for Punchy's previously sold paid plans were processed by Paddle.com Market Limited ("Paddle") as the Merchant of Record (seller of record). Receipts, billing and refunds for past purchases are handled with Paddle as the primary point of contact.
2. Past subscriptions and cancellation
- Paid plans were offered as monthly subscriptions that renewed automatically until cancelled. Check your purchase receipt email or contact Paddle for the status of a past purchase.
- Past subscriptions allowed cancellation at any time, with charges stopping from the next renewal date onward.
- For receipts, subscription status or cancellation questions, use the contact in the receipt email Paddle sent at purchase.
3. Refunds
- Because this is a digital service, we generally do not provide pro-rated refunds for the already-billed current period. After cancellation you keep access until the end of that period.
- However, your rights under applicable consumer-protection laws are preserved. Where a refund is required by law, or where Paddle deems a refund appropriate under its refund policy, Paddle may issue a refund.
- For clear service-side issues such as duplicate charges, incorrect charges or major defects, please contact us below. After verification, we will arrange an appropriate resolution through Paddle.
4. Contact for refunds and cancellations
For the details and amount of a past purchase, check your purchase receipt. Please also see our
Terms.